Privacy Policy

Overview

Leo Limos ("Leo Limos," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, mobile experiences, and chauffeured transportation services, how we use and share that information, and the choices available to you. By using our services you agree to the practices described here.

Information we collect

We collect information you provide directly and information gathered automatically as you use our services, including:

• Contact details — your name, email address, and phone number.
• Reservation details — pickup and drop-off locations, dates and times, passenger count, flight details, vehicle preferences, and any special instructions.
• Payment information — processed by our secure, PCI-compliant payment processor; full card numbers are not stored on our servers.
• Communications — messages, requests, and feedback you send to us.
• Automatic data — device and browser type, IP address, pages viewed, and usage information collected through cookies and similar technologies.

How we use your information

We use your information to:

• Coordinate, provide, and confirm your transportation.
• Process payments and prevent fraud.
• Communicate with you about reservations, changes, and support.
• Operate, maintain, secure, and improve our website and services.
• Comply with legal, tax, and regulatory obligations.
• Send service updates and, where you have opted in, occasional marketing you can unsubscribe from at any time.

How we share information

We share information only as needed to deliver the service or as required by law — never in exchange for money. We do not sell your personal information. We may share it with:

• Chauffeurs and coordinated service partners fulfilling your trip.
• Our payment processor to complete transactions.
• Technology and mapping providers that power booking, routing, and communications.
• Analytics and infrastructure providers that help us run the site.
• Authorities or advisors when required by law, or to protect rights, safety, and property.
• A successor entity in the event of a merger, acquisition, or reorganization.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment details are handled by a PCI-compliant processor. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies & tracking technologies

We use essential cookies to operate the site and, where enabled, analytics cookies to understand performance and improve your experience. You can control or delete cookies in your browser settings; some features may not function without them. See our Cookie Policy for more.

Data retention

We keep personal information for as long as needed to provide our services and for legitimate business, legal, tax, accounting, and dispute-resolution purposes. When it is no longer needed, we delete or anonymize it.

Your rights & choices

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to opt out of marketing, and to request a copy of your data. California residents have rights under the CCPA/CPRA. To exercise any right, contact us at info@leolimos.com and we will respond as required by applicable law. We will not discriminate against you for exercising your rights.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Third-party websites

Our site may link to third-party sites and services we do not control. Their privacy practices are governed by their own policies, and we are not responsible for them.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be posted on this page.

Contact us

Questions or requests about your privacy? Contact Leo Limos at info@leolimos.com or +1 (512) 905-3158, Austin, Texas.