Question 1

What areas does Leo Limos serve?

Accepted Answer

We're based in Austin, Texas and serve the greater Austin area — including West Lake Hills, Rollingwood, Bee Cave, Round Rock, and Georgetown — plus 800+ cities worldwide through our coordinated network.

Question 2

Do you track flights?

Accepted Answer

Yes. We monitor your flight in real time and adjust your pickup automatically. Reasonable delays never incur an extra charge.

Question 3

What's included in the price? Is gratuity included?

Accepted Answer

Our pricing is fixed and transparent, with no surge pricing — your quoted rate covers the fare, applicable taxes, tolls, and standard wait time. Gratuity (tip) is not included and is left entirely to your discretion. You'll know the rate before you book.

Question 4

Can you handle large events and groups?

Accepted Answer

Absolutely. We specialize in Formula 1, FIFA World Cup 2026, SXSW, Austin City Limits, and corporate programs — from a single VIP arrival to multi-vehicle dispatch with on-site coordinators.

Question 5

Is Leo Limos available 24/7?

Accepted Answer

Yes. Our team operates around the clock. You can reach a real person any hour of the day.

Question 6

Which vehicles are available?

Accepted Answer

Our fleet includes the luxury sedan, luxury SUVs (Cadillac Escalade and GMC Yukon Denali), and executive Sprinter van. We'll match the right vehicle to your passengers, luggage, and occasion.

Answers, before you ask.

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